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Privacy Policy

Effective Date: 04/09/2025

 

Total Tanz values your privacy. This Privacy Policy explains how we collect, use, and protect your email address and phone number when you interact with our website, products, or services.

 

1. Information We Collect

 

We may collect the following personal information from you:

 

Email Address – when you sign up for newsletters, create an account, or contact us.

 

Phone Number – when you opt in for SMS notifications, customer support, or order-related updates.

 

2. How We Use Your Information

 

We use your email address and phone number to:

 

Send you order confirmations, updates, and customer support messages.

 

Provide newsletters, promotions, or marketing communications (only if you have opted in).

 

Send important service-related notifications (such as policy changes, security alerts, or account updates).

 

Respond to your inquiries and improve our services.

 

3. How We Share Your Information

 

We do not sell or rent your email address or phone number to third parties.

We may share your information only with:

 

Service providers (e.g., email delivery, SMS providers, payment processors) who help us operate our business.

 

Legal authorities if required by law or to protect our rights, safety, or compliance obligations.

 

4. How We Protect Your Information

 

We use industry-standard safeguards to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

5. Your Choices

 

Opt-Out of Emails: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any message.

 

Opt-Out of SMS: You can stop receiving SMS messages by replying “STOP” to any text.

 

Access & Update: You may contact us to request access, correction, or deletion of your personal information.

 

6. Data Retention

 

We keep your email address and phone number only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

 

7. Children’s Privacy

 

Our services are not directed at children under 13, and we do not knowingly collect personal information from them.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted with a new “Effective Date” at the top of this page.

 

9. Contact Us

 

If you have questions about this Privacy Policy, please contact us at:

 

Email: [email protected]